Subscription services you forgot you were paying for
The subscription model is built on forgetting. A free trial becomes a charge so small it disappears into the noise of a statement. A service used intensively for three months is still billing you fourteen months later, long after the habit dissolved.
The essays on this topic try to understand not just the mechanics of how subscriptions accumulate, but the psychology of why we do not cancel them. There is something telling in the friction between knowing a service exists and doing the small administrative task of ending it.
We look at the specific feeling of finding a charge you cannot place, the particular texture of trying to remember what an acronym on your statement actually is, and what it means that companies design their cancellation flows to be as difficult as possible.